MOUNTAIN CLAY
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SHOP UPDATE

My shop is now shut over summer while I spend some time with my family. Thank you to all my customers for your endless support and encouragement during 2020.
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​Return Policy
​I will refund or replace any pieces broken during postage. 

​If there are any other problems please don't hesitate to contact me, I want you to be happy with your purchase. My work is rustic in appearance and not industrial perfect.

Shipping Policy

All payments are in AUD $.

Postage and handling also involves packaging materials, such as honeycombed cardboard wrap, not just the postage. I also try and reuse packaging and bubblewrap when I have it.

I use regular post with tracking in Australia.

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Postage within Australia should take up to 4-9 days (depending on where you are) Your item will be posted within 3 - 5 days of payment clearing, unless you have communicated otherwise. Some credit cards take 7 days to clear.

I have currently listed a few different international countries to deliver to. Please contact me if you would like to buy something but are not in one of these countries and I will add your country to the ones I deliver to.

It will take anywhere between 1- 4 weeks to post overseas, I use Australian Post via Airmail, without tracking or insurance. Please contact me if you want insurance.
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The buyer must pay for customs, VAT, and any other destination country expenses. At Christmas time orders overseas can take longer.
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Copyright © Yvette De Lacy Mountain Clay 2020